(Update: Restoring gradually) China Telecom App and mini program system failure, affecting online bills, balance inquiries, etc.

Thanks to netizen Hu Tutu for coming, recommending, and sending in clues! Update 13:54: China Telecom’s latest announcement stated that due to the peak user visit at the beginning of the month, online bill inquiry, balance inquiry, traffic voice inquiry and other functions such as China Telecom App and China Telecom applet will be temporarily affected by timeout and will be gradually restored.

According to news on September 1, China Telecom App issued an announcement this morning. Due to a system failure, China Telecom App, China Telecom applet and other online bill inquiries, balance inquiries, traffic voice inquiries and other services will be suspended. It is temporarily affected and users are advised to take action later.

As of the time of publishing, China Telecom’s related services have not returned to normal, and the China Telecom App applet cannot log in to mobile phone numbers.

In July 2024, China Telecom’s mobile users had a net increase of 9.08 million, the user scale reached 417 million, and mobile user ARPU (average revenue per user) reached 46.3 yuan.

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