Sudden! China Telecom App/mini program crashed: unable to check balance or recharge, users are worried

According to news on September 1, this morning, a large number of China Telecom users reported that the China Telecom App crashed and they were unable to check balance, traffic and other information. China Telecom App issued an announcement stating that due to a temporary system failure, online bill inquiry, balance inquiry, traffic voice inquiry, recharge and other services such as China Telecom App and China Telecom applet will be temporarily affected.

Officially, it is recommended to perform recharge, inquiry and other operations later. China Telecom deeply apologizes for the inconvenience caused to users.

Some netizens said: “I can’t check the data and phone bills”, “I’m really convinced, I thought there was something wrong with my card, but the APP crashed” “Is there anyone who can’t recharge the data directly? I’m worried to death.” fenye

It is worth mentioning that at the end of August, some Shanghai Telecom users reported on Weibo that Shanghai Telecom Broadband crashed, and Broadband had no signal, Problems such as Telecom's 10000 number being unreachable.

TelecomBroadband receptionist said that it was a problem with Telecom's data that caused the disconnection.

It is understood that China Telecom is not the first time such a large-scale failure has occurred. In June last year, Guangdong Telecom’s network was interrupted, and mobile phones had no signal. There was no network, and some dialed numbers even became unavailable for about 5 hours.

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