How to fix the remote desktop prompt that the credentials are not working? Share four solutions

It’s frustrating when you connect to another computer remotely and enter your username and password only to be prompted that the credentials are not working. There could be various reasons for this error. PHP editor Zimo recommends that you first check the accuracy of your username and password. If the credentials are correct, continue reading below and we'll dive into the potential causes and workarounds for this issue to help you resolve the issue and successfully establish a remote connection.

Method 1. Set up credential distribution

If remote desktop credentials are not working and the remote desktop connection cannot be connected, you can make relevant settings for credential distribution in the Local Group Policy Editor to solve the problem of remote desktop credentials not working. .

Step 1. Press Windows + R keys to open the Run box, enter gpedit.msc and click OK to open the Local Group Policy Editor.

Step 2. Then, select Computer Configuration > Administrative Templates > System > Credential Assignment, and then double-click to open Allow assignment of default credentials for NTLM server authentication.

Step 3. Select Enabled in the pop-up window, and then click the Show button next to Add Server to List.

Step 4. Enter TERMSRV/* in the display content window and click OK.

Step 5. Then open the run box and enter the gpupdate /force command to force refresh, and then wait for the update to complete.

Method 2. Change the local account

You can also change the sharing and security model of the local account in the Local Group Policy Editor to solve the problem of remote desktop credentials not working. The specific steps are as follows:

Step 1. Open the Local Group Policy Editor, then select Computer Configuration > Windows Settings > Security Settings > Local Policy > Security Options, then find Network Access: Sharing and Security Model for Local Accounts and turn it on.

Step 2. Select Classic in the local security settings - authenticate local users without changing their original identity, and then click OK.

Method 3. Set up RDP security layer

If you still can’t solve the problem after trying the above two methods, you can try the third solution, which is to set the remote connection requirement to use the specified security layer, the steps are as follows:

Step 1. Open the Local Group Policy Editor, then select Computer Configuration > Administrative Templates > - Windows Components > Remote Desktop Services > Remote Desktop Session Host > Security, and then double-click to open the remote (RDP) connection Requires the use of specified security layers.

Step 2. Set it to enabled, and then set the security layer to RDP.

Method 4. Change the network configuration file

When the network is configured as public, it may also cause the remote desktop credentials to not work. You can change the network configuration file to private before connecting remotely.

Step 1. Press the Windows + I keys to open Windows Settings, then click Network & Internet > Status, and then click the Properties button.

Step 2. Change the network configuration file to private.

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