Tencent launches scenic spot reservation risk control and anti-scalper solution to solve 90% of malicious cultural and tourism traffic

On August 22, Tencent recently announced a "risk control and anti-scalper solution" to address the difficulty of making reservations and grabbing tickets through official accounts of popular attractions. This technology is mainly aimed at the ticketing systems of scenic spots and museums, aiming to solve the problem of malicious traffic caused by scalpers. It is understood that this technology can help museums, museums, parks, scenic spots, etc. solve 90% of malicious traffic problems. Before Tencent RCE was connected, tickets to popular museums would be snatched up by scalpers within ten seconds. Now, the time window for grabbing tickets can be extended to 20-30 minutes, effectively alleviating the scalper problem. The technology deployed by Tencent includes three main lines of defense.

Online blocking bots:
Utilize Tencent Web Application Firewall (WAF) to detect and block abnormally large traffic access from automated scripts. By analyzing the speed, frequency, and location of ticket grabbing, Tencent WAF intercepts malicious robots.

Screen out suspicious devices:
Analyze digital characteristics of devices: IP aggregation, device aggregation. After the fake or suspicious devices are screened out, the verification code is combined to resist scalpers and ensure the user’s ticket purchasing experience.

Luring the enemy deeper:
Using Tencent Tianyu’s full-stack risk control engine (RCE) to allow a small number of scalpers to enter and purchase tickets. Mark abnormal IPs. For example: grab tickets within 0.5 seconds, grab dozens of tickets every week. Suspicious actions increased, the IP color became darker, and eventually it was blocked.

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