Huawei’s foldable phone was revealed to have a black screen three months after purchase, and the official has issued a full refund

Whip Niu Shi News on July 29th, recently, a Huawei Pocket 2 user reported that the Huawei folding phone purchased for 7,999 yuan on April 26 had screen leakage, causing the user to be unable to use it normally. and affect its work.

According to the user, Huawei’s after-sales repair center said that the phone screen had “artificially caused” black spots, which caused the phone to leak. The warranty cannot be maintained and you need to bear it yourself2399 Yuan in maintenance costs. The user said that after a long negotiation between the two parties, Huawei after-sales personnel said that the maintenance cost could be reduced by 500 yuan.

On the evening of the 28th, the folding phone user released the latest response on the social platform. She said that she would still be trembling if she continued to use it, and she had rejected the solution offered by Huawei’s after-sales center to replace the screen or replace it with a new phone for free. measure.

In the end, relevant Huawei staff came to apologize to the user and provide a full refund.

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