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Tutorial to solve the problem of black screen when opening Tencent conference camera

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2024-08-21 10:20:03434browse

Tencent video conferencing requires a camera to be connected to use it. Many users have reported that the screen is black when the camera is turned on, but the device is detected as normal. Then this problem may be a problem with the camera driver or software adaptation. In this issue The content editor will explain these two situations, let’s learn about them together. Solution to the black screen when opening the Tencent conference camera: Method 1: 1. Open [Device Manager > [Image Devices >], right-click [Lemovo EasyCamera] to uninstall the device, and select Delete [Driver]. This step will delete the device and its driver. It will not display properly after opening the camera because you deleted it.

Tutorial to solve the problem of black screen when opening Tencent conference camera

2. Still on the Device Manager page, click [Actions > [Scan for hardware changes] on the taskbar above. Method 2: Download the driver wizard and reinstall the driver.

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