Is the mobile phone I bought for RMB 30,000 too slow? A woman bought a Weitu small foldable and wanted to return it the next day.

This morning, 1818 GoldenEye reported a video of a woman who wanted to return the mobile phone she bought for 30,000 yuan the next day but failed because it was too laggy.

The protagonist of the video is a small folding phone from Vito. The buyer, Ms. Ma, reported that she spent nearly 30,000 yuan to buy a high-end mobile phone from a store in Hangzhou. It is said that the mobile phone provides Personal Butler service, which can call a helicopter (for a fee), book a restaurant, etc. with one click. However, one night after she bought it home, Ms. Ma found that her phone was stuck while playing games and scanning Alipay QR code to pay was also stuck. She requested a return and negotiated with the salesperson. But in the end, Weitu issued an after-sales inspection report stating that no stuttering, crash, etc. were detected. In addition, since the mobile phone has been activated for use, it will affect secondary sales and does not meet the return conditions, so it will not be returned.

Reason:

1. The brand salesperson initially stated that the product could be returned, but after sending it back for sale, he changed his words and said that returns were not allowed, which was inconsistent.
2. Ms. Ma hopes that through the exposure, netizens will be reminded to avoid purchasing Weitu brand mobile phones.

Complaint:

• Ms. Ma said that even if returns cannot be made, she still hopes to help everyone avoid the minefield and warned netizens not to buy Weitu brand mobile phones.
• Ms. Ma compared the performance of Weitu mobile phones and Huawei mobile phones, and believed that although Huawei mobile phones are more expensive, the smoothness of use is significantly better. fenye added that the Vertu mobile phone in this incident is specifically the VERTU IRONFLIP, priced from 26,800 yuan to 158,000 yuan. It is equipped with a Snapdragon 8 Gen2 processor and is essentially a reskinned version of the Nubia Flip. The brand is positioned as high-end and focuses on "private customization". For example, it is hand-made and often uses some expensive materials, so it is expensive.

  

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