Summary of frequently asked questions for new users of Coincheck Exchange 2024

New Coincheck user registration needs to visit the official website and complete account information and identity verification (1). Top-up methods include bank transfer, credit/debit card and cryptocurrency (2). To purchase cryptocurrency, you need to select the currency, quantity and price on the transaction page and click "Buy" (3). Withdrawal methods are bank transfer or cryptocurrency (4). Setting up two-factor authentication can be enabled in Security settings (5). Account lockout can be resolved by resetting your password or contacting customer service (6).

Summary of frequently asked questions for new users of Coincheck exchange

Q: How to register a Coincheck account?

Answer:

1. Visit Coincheck official website: https://coincheck.com/
2. Click the "Register" button in the upper right corner of the page.
3. Enter your email address and password and click "Register".
4. You will receive a verification email, please follow the instructions in the email to verify your email address.
5. Complete the necessary steps such as filling in personal information and identity verification.

Q: How to top up funds?

A:

1. Log in to your Coincheck account.
2. Click the "Recharge" button at the top of the page.
3. Choose a top-up method: bank transfer, credit/debit card or other cryptocurrency.
4. Follow the instructions and enter the required details.

Q: How to buy cryptocurrency?

A:

1. Log in to your Coincheck account.
2. Click the "Trade" button at the top of the page.
3. Select the cryptocurrency you want to buy.
4. Enter the quantity you want to buy and the price you are willing to pay.
5. Click the "Buy" button.

Q: How to withdraw funds?

A:

1. Log in to your Coincheck account.
2. Click the "Withdraw" button at the top of the page.
3. Choose a withdrawal method: bank transfer or cryptocurrency.
4. Follow the instructions and enter the required details.

Q: How to set up two-step verification?

A:

1. Log in to your Coincheck account.
2. Click the "Settings" icon in the upper right corner of the page.
3. Select the "Security" tab.
4. Turn on the "Enable two-step verification" option.
5. Follow the instructions to set up your two-step verification method.

Q: My account is locked, what should I do?

A:

1. Try to log in using the password you set when registering.
2. If you forget your password, please use the "Forgot Password" feature to reset it.
3. If you still cannot log in, please contact Coincheck customer service for help: https://support.coincheck.com/hc/en-us

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