Does Ledger have currency withdrawal restrictions? What should I do if the withdrawal cannot be credited to my account?

The Ledger wallet has set daily and weekly quotas for currency withdrawals, which are: BTC: 4,000 BTC daily, 20,000 BTC weekly; ETH: 10,000 ETH daily, 50,000 ETH weekly. The frequency of withdrawals is limited to a maximum of 10 times per hour, and newly created wallets may have lower limits. If the withdrawal fails to arrive, you can follow the following steps to troubleshoot: check the transaction status, verify the address, wait for network confirmation, check the network status, or contact customer service for help.

Ledger Withdrawal Limits

Ledger wallet sets limits on withdrawals to ensure the security of funds and compliance with regulatory requirements. Withdrawal limits include:

Daily withdrawal limit:

• Bitcoin (BTC): 4,000 BTC
• Ethereum (ETH): 10,000 ETH

Weekly withdrawal limit:

• Bitcoin (BTC): 20,000 BTC
• Ethereum (ETH): 50,000 ETH

Other restrictions:

• Withdrawal frequency limit: Up to 10 times per hour.
• Newly created Ledger wallets may have lower withdrawal limits.

What to do if the withdrawal fails to arrive

If you try to withdraw but the funds cannot arrive, please follow these steps to troubleshoot:

1. Check the transaction status: Log in to Ledger Live and go to "Transactions" (Transaction) tab to see if the transaction was sent successfully.
2. Check address: Make sure the withdrawal address is correct. If the address is incorrect, you can cancel the transaction and try again.
3. Wait for Network Confirmation: Most cryptocurrency transactions require network confirmation, which can take anywhere from a few minutes to a few hours. Please wait for confirmation to complete.
4. Check network conditions: Blockchain networks may sometimes experience congestion or latency issues. Check network monitoring tools to confirm network conditions.
5. Contact Customer Service: If you have tried all the troubleshooting steps and your funds are still not arriving, please contact the Ledger customer service team for assistance.

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