If you accidentally transfer money to a virtual account, you can contact customer service immediately to handle it. The steps are as follows: 1. Confirm whether the transfer amount has arrived. 2. Contact U trading platform customer service and provide virtual account information and transfer voucher. 3. Wait patiently for the transfer amount to be confirmed. 4. Recharge U. 5. Buy U. Be sure to contact the official customer service, provide accurate information, keep the transfer voucher and customer service communication records, and note that handling fees may be charged.
What should I do if the money is transferred to the virtual account?
Answer: If the money is accidentally transferred to the virtual account, you need to contact customer service in time for processing.
How to purchase U next?
Steps:
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Confirm whether the transfer amount has been received: Contact virtual account customer service to confirm whether the transfer amount has been received.
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Contact U trading platform customer service: Provide virtual account information and transfer voucher, and ask customer service to transfer the transfer amount from the virtual account to the U trading platform account.
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Waiting for confirmation: Patiently wait for the transfer amount to be confirmed, it usually takes a few hours.
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Recharge U: Use the recharge method provided by the U trading platform to transfer the recharge amount to the U account.
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Buy U: Use the balance in your U account to purchase U.
Note:
- Be sure to contact official customer service to avoid being scammed.
- Provide accurate information, including transfer amount, virtual account information and U trading platform account information.
- Please keep the transfer voucher and customer service communication records.
- A certain handling fee may be charged for the transfer amount.
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