realme's first brand service flagship store opens in Shenzhen: It plans to cover 80% of university towns by the end of the year and fully provide spare machines for maintenance

According to news on August 8, Realme Vice President, Global Marketing President, and China President Xu Qi announced on Weibo this afternoon that Realme’s first brand service flagship store was officially opened in Hongfa Center, Baoan, Shenzhen. Xu Qi also disclosed related goals for service outlets this year: By the end of this year, it is expected to build 500 service outlets, achieve 80% coverage in university towns, and fully provide backup machine services for online and offline maintenance.

In July this year, Xu Qi revealed on Weibo that Zhenwo offline service outlets have covered more than 300 cities across the country. SF Express also provides two-way free mail repair service, including logistics time, with an average delivery time of 3 days.

According to previous reports, Xu Qi announced a “comprehensive strategic upgrade” of Zhenwo after-sales service in 2023. The goal for this year is to achieve 100% coverage of service outlets in prefecture-level cities, build 72 repair centers, have a delivery time of less than 3 days, and support fingerprint-free delivery.

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