Hardware TutorialHardware NewsIt is reported that Bank of China's Western Digital enterprise-class hard drives have suspended personal insurance delivery services.
News from this site on August 8. According to the news released by Bilibili netizen @LemonTeaTT on August 6, Western Digital (WD)’s City Express, which is suitable for personal insurance delivery channels, will be revised on May 1, 2024. Personal warranty policy, no longer accept any warranty service for WD brand national enterprise-level products including HDD+SSD.
The netizen said: "So in other words, if you want to buy National Bank's WD enterprise-level products in the future, you can only seek warranty from the original purchase channel, which is equivalent to store warranty, so this has something to do with OEM. What's the difference? "
According to our inquiry, City Express service is a warranty service provided by Western Digital for end users who cannot find a dealer. It has been launched for more than 17 years. Consumers can go directly to the manufacturer for hard drive replacement service. .
Western Digital has not officially responded to the news of the change.
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