Intel announces details of extended warranty for 13th/14th generation Core processors to 5 years: involving 24 models, including boxed/bulk products-Hardware News-php.cn

Intel announces details of extended warranty for 13th/14th generation Core processors to 5 years: involving 24 models, including boxed/bulk products

PHPz

Aug 06, 2024 am 10:50 AM

processorIntelcore

英特尔公布第 13/14 代酷睿处理器延保至 5 年细则：涉及 24 款型号，涵盖盒装 / 散装产品

According to news from this site on August 6, Intel announced yesterday (August 5) the details of the extended warranty for Intel’s 13th/14th generation Core processors to 5 years, involving 24 processor models, covering boxes Packed and bulk products.

This site reported on August 2 that Intel’s Thomas Hannaford announced an additional 2-hour extension for Intel’s 13th/14th generation Core processors that have encountered instability issues during an earnings call. Year warranty, providing a total of 5 years warranty.

In the details announced yesterday, Intel stated that this extended warranty applies to the following models:

13th generation processors	14th generation processors
i9-13900KS	i9-14900KS
i9-13900K	i9-14900K
i9-13900KF	i9-14900KF
i9-13900F	i9-14900F
i9-13900	i9-14900
i7-13700K	i7-14700K
i7-13700KF	i7-14700KF
i7-13790F	i7-14790F
i7-13700F	i7-14700F
i7- 13700	i7-14700
i5-13600K	i5-14600K
i5-13600KF	i5-14600KF

Intel stated that this extended warranty is applicable to all new and previously purchased products worldwide Customers, if they purchase one of the above Intel Core 13th/14th generation SKUs, they can enjoy the extended warranty service.

If the Intel Core 13th/14th generation desktop processor used by users has or has experienced instability symptoms and needs to initiate a replacement process, users can follow the following process:

For boxed purchases (Box) processor users: Please contact Intel Customer Support for further assistance.

For users who purchased bulk (tray) processors: Please contact your place of purchase for further assistance.

For users of systems powered by Intel Core 13/14th Gen desktop processors purchased from an OEM/system integrator: Please contact your system manufacturer's support team for further assistance.

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