How long does it take for the European-Italian Exchange account to be unblocked?

The unblocking time depends on the reason for the ban: Violation: minor within 24 hours, serious for more than 7 days Security risk: abnormal activities are immediately unblocked, money laundering/fraud requires proof, unblocking time is variable System maintenance: unblocking time depends on maintenance

European Exchange account unblocking time

European Exchange account unblocking time varies depending on the reason for the account ban. The following are some common reasons for account bans and their corresponding unblocking times:

1. Violation of trading rules

• Minor violation: 24 hours or less
• Severe violation: 7 days or more

2. Security risks

• Abnormal account activity: Instant unblocking, identity verification required
• Suspected money laundering or fraud: Need to contact customer service to provide supporting documents, unblocking time is uncertain

3 . System maintenance

• Account ban period: System maintenance, unblocking time depends on the maintenance situation

How to apply for unblocking

If you think your account ban is unreasonable or the ban period has expired, you can contact Ouyi Exchange customer service applied for unblocking. The following is the way to contact customer service:

• Online customer service: https://support.okx.com/contact/
• Email customer service: support@okx.com

Unblocking process

• Contact customer service and provide Relevant supporting documents (if necessary)
• The customer service team will review your application
• After approval, your account will be unblocked within the specified time

Notes

• No transactions or transactions can be made during the account suspension period Fund transfer
• Frequent violation of the rules may result in permanent account ban
• To ensure the security of your account, please be sure to keep your login credentials properly

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