The length of account suspension on Eureka Exchange depends on the severity of the violation: 1. Minor violation: 24 hours; 2. Moderate violation: 7 days, 15 days, 30 days; 3. Serious violation: permanent account suspension. To lift the account, you need to verify the reasons and appeal. The account will be lifted after passing the review. Serious violations cannot be lifted.
How long does it take for the E-Exchange account to be lifted?
European Exchange will take measures to ban accounts that violate regulations. The length of the ban will be determined by the severity of the violation. Under normal circumstances, the account suspension period of Eureka Exchange is:
1. Minor violation:
2. Moderate violation:
3. Serious violations:
Common account ban reasons:
- Using robot trading
- Suspected of money laundering or fraud
- Violation of exchange rules
- Abnormal account activity
Unblocking process:
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Verify the reason for the account suspension: Contact Oyi official customer service to verify the reason for the account suspension.
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Appeal: Submit a complaint form, describe the situation in detail and provide relevant evidence to prove your innocence.
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Review: Oyi official team will review the appeal form.
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Unblocking the account: If the appeal is successful, Oyi official will unblock the account.
Note:
- During the period of account suspension, you cannot use the blocked account to perform any operations, including transactions, recharges, and withdrawals.
- Duplicate or false appeals may result in failed appeals.
- Serious violations will result in a permanent account ban that cannot be lifted.
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