OuYi simulated trading has lost the amount

The reasons for the disappearance of the Ouyi simulated trading amount include: expiration of the simulated account (validity period is usually 7 or 15 days); human error (such as operational errors or wrong execution of transactions); rare system or technical failures.

The reason why the Ouyi simulated trading amount disappeared

Reason:

• Demo account expiration: The validity period of the Ouyi demo account is usually 7 days or 15 days. After expiration, the account and Funds will be cleared.
• Human error: Operation errors or wrong execution of transactions, resulting in a decrease in account balance.
• System or technical failure: Rare system or technical problems may result in the loss of the amount in the demo trading account.

Detailed explanation:

• Demo account expiry: All Oui demo accounts have a predetermined validity period, usually 7 days or 15 days. Upon expiration, the account and all funds and transaction records contained therein will be deleted. Users must recreate a new demo account to continue demo trading.
• Human erroneous operation: Users may make operational errors or incorrectly execute transactions when conducting simulated transactions, resulting in a decrease in account balance. For example, a user may accidentally short an asset or close a trade at the wrong price.
• System or Technical Failure: Although rare, system or technical failure may result in the loss of amounts in the demo trading account. These failures can be caused by server issues, network outages, or software errors. When such a failure occurs, users should report it to Ouyi customer service immediately.

Important Note:

• Simulated trading amounts are not real and are for practice purposes only.
• Users should always be aware of the validity period of the demo account and create new accounts in time to avoid loss of funds.
• If users suspect there is human error or system failure, they should contact Ouyi customer service immediately for assistance.

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