Can I still appeal if my Ouyiokex account is disabled?

You can appeal after the OKEx account is disabled. The appeal process includes: submitting an appeal work order, providing appeal information, and waiting for review and processing results. The reasons for the appeal must be true and valid, and the evidence must be clear and complete. OKEx reserves the right to decide the final outcome. In the case of serious violations or criminal activities, the account may not be able to be unbanned.

Can I still appeal after my OKEx account is disabled?

Answer: Yes

Detailed explanation of the appeal process:

1. Submit an appeal ticket

Log in to the OKEx official website, click "Help Center" at the bottom, select "I want to appeal" to submit the appeal one.

2. Provide appeal information

In the appeal form, fill in the following information truthfully:

• Account email or mobile phone number
• Account ID
• Reason for being disabled (such as receiving a reminder email or text message)
• Reason for appeal (details explaining why the ban should be lifted)
• Relevant evidence (such as identity verification screenshots, transaction records, etc.)

3. Waiting for review

After submitting the appeal, OKEx will provide your appeal information and evidence Conduct review.

4. Processing results

After the review is completed, you will receive a notification of the processing results from OKEx, which may include the following situations:

• Successful appeal: Account disabled and lifted
• Failed appeal: Account Disabled maintenance
• Further information required: Provide more information or documents to continue the review

Things to note:

• The reason for appeal must be true and valid, and avoid misrepresentations.
• The evidence provided must be clear and complete to prove the reason for your appeal.
• OKEx reserves the right to decide the final outcome.
• Account bans are usually caused by violations of platform rules or security issues. Accounts may not be unbanned for serious violations or in cases involving criminal activity.

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