The email address on OKEx is: support@okex.com. When sending an email, users need to provide the email address used when registering, the specific problems encountered, and relevant transaction records or screenshots (optional). Customer service staff will respond and provide assistance as soon as possible.
What is the email address on OKEx?
Answer:
The email address on OKEx is support@okex.com.
Detailed instructions:
When users encounter problems or need help when using the OKEx platform, they can contact customer service staff by sending an email to support@okex.com. This email address is OKEx’s official channel for providing support and assistance to users.
When sending an email, users must provide the following information to help customer service staff quickly handle the problem:
Customer service staff will reply as soon as possible after receiving the email and provide necessary assistance. However, due to the limited number of customer service personnel, the response time may be delayed when there are many users. Therefore, it is recommended that users use the online customer service function in the lower right corner of the website for consultation to obtain a faster response.
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