Due to email errors, blocking, service provider issues, caching, browser compatibility, or insufficient number of verification code sending times, the verification code may not be received when binding the email address on OKEx. It is recommended to check whether the email is correct, refresh the verification code, clear the browser cache, or use a different browser. If it still doesn't work, you can contact okex customer service for help.
Can’t receive the verification code in the email address bound to okex?
Question: Why can’t I receive the verification code when I bind my email address on OKex?
Possible solutions:
1. Check if the email address is correct: Make sure the email address you entered is correct and that you have accessed the email address.
2. Check whether the email is blocked: Some email addresses may filter out verification code emails from Ouyiokex. Check your spam or promotional email folders for this message.
3. Check whether there is a problem with your email service provider: Your email service provider may have a temporary problem, causing you to not receive emails. Please try again later.
4. Refresh verification code: Click the "Send Verification Code" button multiple times until you receive the verification code.
5. Clear browser cache and cookies: Browser cache and cookies may cause problems with receiving verification codes. Try clearing them and try again.
6. Use another browser: Sometimes, different browsers may have better support for receiving verification codes. Try using another browser to bind your email.
7. Contact okex customer service: If you have tried the above solutions but still cannot receive the verification code, please contact okex customer service for help.
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