Ouyiokex software always shows network abnormality

There are several solutions to Ouyi software network abnormalities: Check the network connection. Update software. clear cache. Restart the software. Contact Customer Service.

Solution to the network abnormality displayed by Ouyi software

It is common for Ouyi software to have network abnormalities and may be caused by many reasons. Here are several solutions:

1. Check the network connection

Make sure your computer or mobile phone is connected to a stable Internet network. You can try restarting the router or changing the network.

2. Update the software

Ouyi software may have an out-of-date version, causing network abnormalities. Please go to the official website to download the latest version of the software and install it.

3. Clear cache

Open the Ouyi software and click the "Settings" icon in the upper right corner. In the "General" tab, find the "Clear Cache" button and click on it.

4. Restart the software

Close the Ouyi software and then restart it. This refreshes the software's network connection.

5. Contact customer service

If none of the above methods can solve the problem, please contact Ouyi customer service. They can help you check if there are any issues with your account or server and provide further solutions.

Other possible causes and solutions:

• Firewall or security software blocking: Check your firewall or security software settings to ensure that the Oyi software has sufficient permissions to connect to the network.
• DNS server issues: Try changing the DNS server address. It is possible to use a third-party DNS service such as Google DNS (8.8.8.8).
• Server maintenance: The Ouyi platform may undergo server maintenance or updates, resulting in temporary network abnormalities. Please wait until maintenance is completed before trying to connect again.

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