How to close an account on Eureka Exchange

Methods to close your EFX Exchange account: Log in to your account and visit the Security Center. Click on the "Close Account" option. Verify identity and withdraw account assets. Submit a closure request and allow 7-15 business days for processing. Receive an account closure confirmation email.

How to close an Ethereum Exchange account

Step 1: Log into your account

Visit the Ethereum Exchange website and log in with your credentials.

Step 2: Navigate to Security Center

Click on the profile icon in the upper right corner and select "My Account" from the drop-down menu. On the account page, click "Security Center" in the left navigation bar.

Step 3: Select the Close Account option

In the Security Center, scroll down to the Account Actions section and click Close Account.

Step 4: Verify Identity

In order to close your account, you need to verify your identity. This includes:

• Enter your funding password
• Receive a verification code via email or SMS

Step 5: Withdraw assets

Be sure to withdraw all assets in the account before closing the account. EEX does not allow you to keep any balance in your account.

Step 6: Submit Closing Request

After completing the verification and withdrawing assets, click the "Submit" button.

Step 7: Wait patiently

Account closure usually takes 7-15 business days to process. During this period, your account will be frozen and you will not be able to make any transactions or withdrawals.

Step 8: Account Closure Confirmation

Once your account is closed, you will receive a confirmation email.

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