Is it useful to apply ice on a mobile phone to cool down? Multi-brand customer service response: Not recommended

Recently, many netizens have reported that in the sweltering weather of the dog days, not only the human body is unable to withstand the high temperature, but even smartphones frequently suffer from "heat stroke" symptoms, including but not limited to overheating of mobile phones, lags in operation, and significant decreases in network speeds Or even black screen and other issues. In response to this phenomenon, Apple's official technical support pointed out that in extremely high temperature environments, mobile phones will automatically reduce performance due to increased energy consumption to protect the hardware, which may affect network speed. However, Huawei customer service has a different view. They believe that network speed is mainly affected by signal quality and is not directly related to temperature.

Faced with the dilemma of "high fever persisting" on mobile phones, consumers are looking for various "cooling artifacts", such as low-priced ice patches, cooling patches, ice packs, etc. But it’s worth noting that these seemingly convenient ways to cool down aren’t entirely harmless.

In order to obtain more professional advice, some media consulted the official customer service of many well-known mobile phone brands such as Apple, vivo, OPPO, Huawei, and Honor.

Most customer service staff emphasize that optimizing software settings (such as turning on low power mode, automatically adjusting screen brightness) and avoiding placing the phone in high-temperature environments (such as in a car under direct sunlight or in a closed leather bag) are more reliable ways to cool down. Way.

Third-party cooling products

1. Customer service generally does not recommend the use of direct cooling products such as ice stickers or ice packs, because the potential damage to mobile phone hardware is difficult to assess.
2. Apple technical support pointed out that extreme low temperatures are also detrimental to the health of mobile phone batteries and can cause battery chemical reactions to be blocked.

High Temperature Cooling Recommendations

1. vivo customer service explained that avoid sudden contact with ice cubes or cold patches on your phone at high temperatures, as this may cause internal water vapor to condense.

2. Honor customer service recommends that when you need to cool down urgently, you can use:

   • Cool indoor environment
   • Small fan
   • Cooling back clip
3. At the same time, place the phone on an iron table or in a cool place and let it sit for a while, which can relieve the pain. Overheating problem.

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