Introduction to the solution to the white screen at the beginning of Genshin Impact

Have any "Genshin Impact" players encountered the troublesome white screen problem when starting the game? PHP editor Banana hereby brings you a detailed guide to the solution. This article will delve into the causes of the white screen and provide step-by-step troubleshooting solutions. Whether you're a skilled player or new to the game, it's easy to find solutions to your problems. Continue reading to enjoy the fantasy journey brought by "Genshin Impact".

What happened to the white screen at the beginning of Genshin Impact?

1. The game is loading by itself:

Players can look at the lower right corner of the white screen (as shown in the picture above). There is a row of unclear numbers. This means that the game is loading by itself. Just wait for a moment.

2. Computer configuration is not enough:

Genshin Impact has relatively high requirements for computer configuration, and requires a separate graphics card. If the player's configuration is not enough, a white screen will appear (Genshin Impact configuration).

3. Insufficient computer/mobile phone memory:

It may be that the game cannot be loaded successfully due to insufficient memory. In this case, players need to clear the memory of their machine.

4. Game version problem:

It is very likely that there is a problem with the game version downloaded by the player. Players can delete the original version and re-download the game. (Click to download Genshin Impact)

5. Official server problem:

It may be a problem with the official server that causes the game to have a white screen. Players can try to wait for the official fix, and then it will be ready.

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