What should I do if Ouyi Wallet upgrades and withdraws are suspended?

When Ouyi Wallet suspends withdrawals due to upgrade, users can take the following steps: Wait patiently for the upgrade to complete. Check the official announcement for the upgrade progress. Consider withdrawing using fiat or digital currencies. If you have any questions, please contact Ouyi customer service.

What to do if Ouyi Wallet upgrades and withdrawals are suspended

Answer:

When Ouyi Wallet suspends withdrawals due to upgrade, users can take the following steps:

1. Wait for the upgrade to be completed

Upgrade usually takes a few hours to a few days. In the meantime, please wait patiently for the upgrade to complete.

2. Check announcements and updates

Regularly check the Oyi official website or social media channels to understand the upgrade progress and estimated completion time.

3. Consider other withdrawal methods

If withdrawal is urgent, users can consider other withdrawal methods, such as:

• Fat currency withdrawal: Withdraw money through bank transfer or third-party payment platform.
• Digital Currency Withdrawal: Transfer digital currency to other exchanges or wallets.

Note: When choosing other withdrawal methods, make sure you understand the associated fees and processing times.

4. Contact customer service

If users have any questions or concerns about the suspension of withdrawals, they can contact Ouyi customer service. Customer service will provide help and guidance.

Other Tips:

• Update the Oyi app and wallet software regularly to get the latest features and security patches.
• Protect your account and private keys to prevent security issues during withdrawal suspension.
• After the upgrade is completed, please check your withdrawal records and balance carefully to ensure that the transactions are correct.

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