Steps to solve the problem of forgetting the login password of OuYi Exchange: Visit the "Forgot Password" page of OuYi website, enter the registered email or mobile phone number; verify the identity through the verification code, set a new password; enable two-factor authentication to enhance security; if If you forget your transaction password, you can reset it by following the steps.
Forgot your password for Ethereum Exchange
Forgetting your password for Ethereum Exchange can be frustrating, but don’t worry, there are simple steps to fix this problem.
Step 1: Use the “Forgot Password” page
- to visit the EUREX website.
- On the login page, click "Forgot Password".
- Enter your registered email or mobile phone number.
Step 2: Recover Password via Verification
You will receive an email or SMS with a verification code.
- Enter the verification code to verify your identity.
- Set a new password according to the prompts.
Step 3: Enable Two-Factor Authentication (2FA)
To increase the security of your account, it is highly recommended to enable Two-Factor Authentication (2FA).
- Return to the EUREX website.
- Log in to your account.
- Navigate to "My Account" > "Security Settings" > "Two-Factor Authentication".
- Select the 2FA method you want to use (Google Authenticator is recommended).
- Follow the on-screen instructions to complete the setup.
Step 4: Reset trading password (optional)
If you have also forgotten your trading password, please perform the following steps:
- Log in to your OUYI account.
- Navigate to "My Account" > "Security Settings" > "Transaction Password".
- Click "Reset Transaction Password".
- Set a new transaction password according to the prompts.
Tip:
- Set a strong password and use a combination of uppercase letters, lowercase letters, numbers and symbols.
- Change your password regularly to keep your account secure.
- Keep your verification information, such as verification codes and Google Authenticator codes, safely.
- Do not share your login information or verification code with anyone.
- If you encounter any problems or need further assistance, please contact Ouyi customer service.
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