A serious configuration error occurred in Zotac's server, leading to the leakage of user after-sales and other information

This website reported on July 8 that according to the YouTube channel Gamers Nexus video, Zotac, a hardware brand well-known for its graphics cards, had previously experienced a serious server configuration error.

This error led to information leakage in Zotac’s after-sales and other systems, involving ordinary consumers and corporate customers.

Gamers Nexus stated that it could directly search the information submitted by users when applying for RMA after-sales on Google. After clicking, you can directly see the content that has not been encrypted by Zotac, including sensitive information such as the name and address of the applying user:

▲ Picture source Gamers Nexus, the same below

Gamers Nexus showed some leaked corporate orders in the video. The picture below shows that a customer purchased multiple Zotac RTX 4070 TWIN graphics cards on January 10 this year:

The leaked information even includes a circuit schematic belonging to PC Partner, the parent company of Zotac (note on this site: PC Partner):

▲Circuit diagram, with PC Partner written in the lower right corner.

Zotac immediately dealt with this serious data leakage incident after receiving the reminder from Gamers Nexus. Currently, the relevant leaked pages have been encrypted, and after-sales communication has been temporarily switched to email.

However, foreign media Tom's Hardware noticed that there are still a certain number of leaked page caches that can be found on Google. These cached pages still contain some valuable information and need to be processed manually.

Zotac official responded that the leak was limited to the United States, and after-sales service in China used encrypted email to contact them, and no information was leaked.

The above is the detailed content of A serious configuration error occurred in Zotac's server, leading to the leakage of user after-sales and other information. For more information, please follow other related articles on the PHP Chinese website!