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Apple has released a new white paper called "Longevity by Design," detailing its philosophy on product durability, repairability, and parts pairing. Data in the white paper shows that iPhones have a value retention rate that is at least 40% higher than Android smartphones, and hundreds of millions of iPhones have a service life of more than 5 years. The overall lifespan of Apple products is better than that of its competitors. From 2015 to 2022, the out-of-warranty repair rate for Apple products dropped by 38%. Since the iPhone 7 series introduced new case designs and splash-proof features, repair rates for accidental damage and liquid damage have dropped by 44% and 75% respectively. The separate establishment of iPhone 15 back cover glass repair has reduced customer repair costs by more than 60%. In addition, 85% of the US population is within a 30-minute drive from an Apple service point.
Apple plans to update third-party accessory supportPart pairing measures
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