Home > Article > Software Tutorial > How to apply for a return or exchange of goods in Dewu How to apply for a return or exchange of goods in Dewu
Dewu Return and Exchange Guide If you are not satisfied with the products purchased from Dewu, you can choose to exchange or return them. Dewu provides a seven-day no-questions-asked return service, allowing users to shop with peace of mind. The following is a simple guide for applying for return or exchange in Dewu: Log in to your Dewu account and find the product order that needs to be returned or exchanged; click the "Return or Exchange" button and select the reason for return or exchange; follow the system prompts and fill in the return or exchange application form; Pack the goods as required and fill out the relevant return form; send the goods back to the designated address and wait for customer service review. For detailed return and exchange procedures and precautions, please refer to the following details brought to you by php editor Banana.
The first step is to apply for after-sales service
We open the Dewu software, and then we find the order to apply for returns and exchanges to the right on my page, click to enter and click the application below After sales.
2 The second step is to enter the reason and method
After we click to apply for after-sales, then we choose the reason for return or exchange, the method of return, etc.
3 The third step, make an appointment for pickup
After you complete the input, just click on the appointment pickup below and wait for the courier to come and pick it up.
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