Home > Article > Software Tutorial > What should I do if WeChat crashes in safe mode? What should I do if WeChat crashes in safe mode?
Question: When using WeChat, it suddenly crashes and enters safe mode, unable to operate normally? Simple explanation: When you encounter WeChat crashing and entering safe mode, it means that WeChat has encountered a security problem and may not be able to be used normally. This article will discuss in depth: Follow PHP editor Yuzai to learn about the common causes and solutions for safe mode crashes in WeChat. This article will detail the specific steps in each case to help you quickly restore normal use of WeChat.
1. Enter WeChat into safe mode and click Next. (As shown in the picture below)
2. Choose to clear cache. Close WeChat and restart your phone. (As shown in the picture below)
The reasons why WeChat crashes in safe mode:
1. Too much cache garbage. Go into the Settings app to clear data or cache. (Note: Clearing data will clear the app’s personal settings, account information, etc.).
2. Too many programs are running. Clear the memory and try again.
3. Mobile anti-virus software. Some mobile phone software contains malicious code, which will be intercepted by anti-virus software and cannot be entered normally. You should download games with higher security factors through green download platforms or use software stores.
4. Application version problem. Just update to the new version. If a crash occurs in the new version, it means the application version is still being debugged. Don't worry, it will be fixed soon.
5. Internet speed problem. Some software requires a stable network and uses a 2G/3G network, which is more likely to cause crashes. It is recommended to use WiFi.
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