How to make a complaint on the Cainiao app How to make a complaint on the Cainiao app

Question: If there is a problem with Cainiao Station, how do I make a complaint? When the service quality of Cainiao Station is poor or the package is damaged, users can make complaints through the following methods: Read the following content to learn more about the Cainiao app complaint guide:

How to complain about Cainiao app

Click on the service center

at In the personal center of the Cainiao app, find the service center button and click it.

Click function feedback

In the new interface, find the function feedback option and click it to enter the new interface.

Click Submit

In the new interface, click Other, click on the poor service attitude of the station staff, enter the detailed complaint, and click Submit.

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