Home > Article > Software Tutorial > How to refund NetEase Treasure Pavilion? NetEase Treasure Pavilion refund process
For users who want to refund from NetEase Treasure Room, you may encounter some confusion. In order to solve this problem, PHP editor Baicao brings you a detailed refund process guide. This guide will walk you step-by-step through the refund request and processing process. By reading the details below, you can learn comprehensive information about NetEase Zangbaoge's refund policy, application process and precautions.
When a refund is required, the merchant will make the refund according to the following three situations:
1. For goods purchased only with the balance of the Treasure Pavilion wallet, the refund will be directly returned to the balance of the Treasure Pavilion wallet;
2. If you paid with a combination of Zangbaoge wallet balance and NetEase payment, the wallet balance and NetEase payment will be refunded separately (debit card will be returned to the debit card, credit card will be returned to the credit card);
3. Only If you use NetEase Pay to pay, the refund can only be made through NetEase Pay, and the refund amount will be returned directly to the original route.
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