Shenzhen Metro is piloting the 'Always Open Gate' system for the first time. You can enter the station directly after swiping your card or scanning the QR code.

According to the "Shenzhen Transportation" public account, Shenzhen Metro Line 14 piloted the "always-open gate" for the first time. You can enter the station directly after swiping your card or scanning the code.

▲ Picture source "Shenzhen Transportation" official account, the same below

According to reports, the subway's "gates are always open" mode is It means that the station gate is always open. When everyone swipes their card or scans the code normally, the gate screen will display a "green arrow" , and you can enter and exit the gate directly without waiting for the gate to open or close. .

When encountering an invalid ticket or passing without a ticket, the gate will automatically close and block passage. At this time, passengers need to swipe their card or scan the code again or seek work if necessary. Personnel assist in handling ticketing exceptions.

Currently, Shenzhen subway gates support the "continuous swiping card" function. This pilot is at Jinlong Station, Silian Station, Liuyue North Station, Luohu North Station on Line 14, and all stations on Line 14 All gates are equipped with face recognition function.

##This site attaches relevant precautions:

• What will happen if I fail to swipe my card, scan the QR code, or face face recognition to enter and exit the gate?

If the card cannot be swiped, the code scanned, or the face recognition is unsuccessful and the gate is entered, the gate will automatically close. At this time, the passenger should return and re-swipe the card, scan the code, If you are still unable to pass through face recognition, please go to the self-service ticket processing or customer service center to seek help from staff.

• If you enter the gate in the opposite direction, how will the gate door act?

If a passenger mistakenly enters the gate passage in the opposite direction, the door will also be automatically closed to prevent reverse flow.

• How to confirm the balance of the transportation card on the gate when the gate is in normally open mode?

The balance will be displayed on the passenger display screen when swiping the card in and out of the station. Please check it carefully. If you have any doubts about the deduction, please go to the self-service ticket processing equipment or the customer service center Ask staff for help.

• What should the elderly, children and pregnant women pay attention to when entering and exiting the station when the gate is in normally open mode?

Pay attention to the on-site guidance information, and select the corresponding inbound or outbound channel after confirmation;

Please wait until the previous passenger walks out of the gate channel. Swipe the card, scan the QR code, and perform face recognition, and confirm on the passenger display screen that the card, scan the QR code, and face recognition have been successfully completed before entering the gate channel.

• #When the gate is in normally open mode, how to confirm that the card has been swiped successfully and that the gate can be entered and exited?

Passengers can pass directly after swiping their card, scanning the QR code, and facial recognition and confirming that the "green pass" arrow appears on the gate display.

• If the normal door gate machine fails, how will the passenger display screen display?

If the normally open gate machine fails and cannot provide ticket checking service, the gate will enter the suspended service state, and the passenger display screen will display "Service Suspended" and "No Passage Sign", please Passengers proceed to other gates.

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