Summary of frequently asked questions about Micron Browser

The collection of frequently asked questions about "Micron Browser" that has troubled everyone for a long time is finally here! PHP editor Apple will provide you with thoughtful answers here to help you easily solve your doubts during use. From installation and usage methods to common troubleshooting, from small details to large functions, this article will analyze all aspects of "Micro Browser" for you in a simple and in-depth manner. Read the following content quickly to take your browser experience to the next level!

Solutions to common problems with Micron browser upgrade.

Question: How to upgrade the system?

Answer: Dear user, we currently provide two system upgrade methods:

1. Log in to http://www.ztedevice.com.cn/support/ to download the required Use the SD card upgrade package to upgrade;

2. Please confirm whether the automatic update function is turned off. You can directly search the system OTA through the system upgrade function provided on the phone through Settings - About Phone - System Upgrade Path. Upgrade package. This upgrade method is only applicable to the official version. ROOT or cracked versions cannot use this upgrade method.

Question: What should I do if I keep failing to upgrade?

Answer: Dear user: If your phone prompts that the upgrade package does not match or the upgrade fails, please confirm whether you have used a third-party tool to ROOT the phone. System upgrades can only be done to the officially released official version. If your phone is ROOT, the upgrade will not be completed.

It is recommended that you log in to http://www.ztedevice.com.cn/support/ to find the SD card upgrade package you need to restore the system to the official version. Or call ZTE hotline 400-880-9999 for help. Thank you for your use and support of ZTE mobile phones. Thank you.

Question: What should I do if the system restarts and other abnormalities occur after the upgrade?

Answer: Dear user: We are very sorry for the inconvenience caused to you. After the system upgrade is completed, if your system has problems such as system restart, lag, application confusion, etc., it is recommended that you restart the system. To improve your experience by resetting your phone, please follow the steps below:

First: Please back up your personal information and important data on your phone to an external storage device. Please use the backup and recovery software that comes with your phone. .

Then: Enter Settings - Restore Factory Settings and select Reset Phone (Recommendation: Do not check the option to clear music or photos. You can restore your personal information and important data again through backup and recovery software.

　Note: This operation will clear your personal information and important data. Please be sure to back up your data before performing the factory reset operation.

If your problem cannot be solved by the above method. To solve the problem, please call ZTE hotline 400-880-9999 and our customer specialists will provide you with help.

Q: Why has the system not been upgraded for a long time?

Answer: Dear user. Hello, is there no automatic push or manual package search? If there is no automatic push, please confirm whether the automatic update function is turned on? If there is no manual package search, please wait patiently for the release of the new version. Thank you.

Question: How to roll back the version?

Answer: Dear user, if you feel that the system stability is not good after the upgrade, you can try to reset your phone (please back up your data before resetting). If you want to use the previous version, you can Go to http://www.ztedevice.com.cn/support/ to find out if there is the SD card upgrade package you need for version rollback. Thank you for your support of our products.

Question: What should I do if the download prompts a network error?

Answer: Dear user, during the download process of system upgrade, you need to download the upgrade package through wifi or data service. It is recommended that you try to stay in a place with a good network environment during the download process. If there is a network interruption, the system upgrade can resume the download at the break point, and you can easily resume the last download. If the network itself is good, please follow the following operations: Settings-->Application--->System Upgrade--->Clear Data and try again to see if the network error is still prompted.

Question: How to download the SD card package?

Answer: Dear user, please follow the steps below:

1. Log in to the website http://www.ztedevice.com.cn/support/

2. Download the software, click to enter the interface, select product type: smartphone, select product model: XXXXX,

Click to view the service. Finally, select the SD card package you want to download.

Question: I am often prompted to update the system. I find it annoying. What should I do?

Answer: Dear user: The system upgrade is to provide you with a new version in a timely manner to improve some bugs or optimizations in the original version. If you don't want to use it, please update the settings in System Upgrade to turn off automatic updates, or find System Upgrade in Settings - Application Management - All Apps, and then select to disable it. You can enable the upgrade again if you need to use it later.

Question: I have chosen not to check for updates, but why do I keep checking for updates?

Answer: Dear user, I'm sorry for the inconvenience. You can try the following method to see if it works: Settings - Applications - All - System Upgrade - Clear Data, and then choose not to check for updates again. .

Question: Why is the system prompting to upgrade? I have never upgraded, but my mobile phone version is always the latest version?

Answer: Dear user, please prompt to connect to the network interface on the homepage, check the Do not prompt button at the bottom of the warm reminder, and then click the reject or agree button.

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