Home > Article > System Tutorial > What's wrong with win10 blue screen with smiley face prompting to restart? Win10 blue screen with smiley face prompting to restart. Solution
Have you ever encountered a blue screen smiley prompt in win10 to restart? This is a common blue screen of death problem. When this problem occurs on your computer, you can only see a blue screen and a smiley emoticon, and cannot use the computer normally. PHP editor Xinyi brings you a detailed introduction to this problem so that you can understand its causes and solutions. Please continue reading this article to learn more about the solution to the Windows 10 blue screen smiley prompt to restart.
1. First, long press the power button to shut down, then press the power button. After the windows window appears, force shutdown.
2. Then, it will enter the recovery state, click [View advanced repair options].
3. Then, click [Troubleshooting].
4. Select [Reset this computer].
5. Finally, click [Keep my files].
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