NetEase Cloud Music was accused of falsely promoting offline check-in activities. The official apologized and provided corresponding compensation plans.

According to this site’s news on June 6, NetEase Cloud Music released an offline check-in event on June 5 for the USB version of Hua Chenyu’s fifth singing album “Hope”.

Some users reported that they found that there was no official large screen at the designated place at the designated time, so they believed that NetEase Cloud Music had false propaganda.

NetEase Cloud Music customer service responded: Due to errors by offline partners, some large-screen launches failed to proceed as scheduled. In response to this problem, NetEase Cloud Music will provide corresponding compensation plans, such as increasing the large-screen display area and time, providing more publicity resources, etc.

This site attaches the official original text:

Due to errors by offline partners, some large-screen placements failed It went ahead as scheduled, causing unnecessary trouble to everyone. We are conducting urgent verification and require our partners to resolve the issue as soon as possible. For this affected publicity and distribution activity, we will provide corresponding compensation plans, such as increasing the large-screen display area and duration, providing more publicity and distribution resources, etc. We promise to learn from this incident and apologize to everyone again.

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