Microsoft's new patent: seamless switching between email and chat to improve communication efficiency

According to news on May 30, Microsoft recently received a new patent granted by the U.S. Trademark and Patent Office. The patent describes an innovative system that allows users to seamlessly switch from email to chat tools. The publication date of this patent is May 21, and Microsoft has submitted an application for this patent as early as 2020.

Microsoft's original design intention is to provide a smoother and more convenient communication method, allowing users to easily switch to a real-time chat environment while processing emails middle. Specifically, when a user checks an email, whether it is a work email or a transactional email such as an invoice, the system can intelligently extract key contextual data from the email content and start a relevant chat session accordingly.

This system is unique in that it can automatically parse the email content through algorithms while the user is reading the email, and then There is a "Chat Now" button at the end of the email. Users only need to click this button to immediately enter a chat environment related to the email content. There is no need to manually enter or repeat the information in the email, because the system has automatically extracted and imported these key information into the chat window.

In addition, users can also activate this feature by clicking the "Chat" button directly in the selected mailbox folder. This innovation not only improves the convenience for users when using email and chat tools, but also greatly improves communication efficiency and brings users a new communication experience.

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