How to complain about a delivery person on Ele.me? How to make a complaint about a delivery person?

How to complain about an Ele.me delivery person? When ordering food through Ele.me, you may encounter poor service from delivery staff or problems with delivery. If you are unhappy and need to make a complaint, the following steps will guide you through the complaint process. The following article will introduce each step in detail, so please read to learn how to effectively file a complaint against an Ele.me delivery person.

How to complain to Ele.me about a delivery person

First open the software and enter the home page. Switch to messages, shopping cart, my page, we click [My] in the lower right corner;

2, and then in my page we click under My Orders Click [All];

3. Then when we come to the page of all orders, we randomly click on an [Order] to open;

4. To enter the order details page, we need to click [Customer Service] in the upper right corner;

5. On the customer service page, we can see For related questions, here we click [Online Customer Service];

6. Finally, go to the My Customer Service page and send a complaint to the restaurant/rider and then select the problem;

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