Home > Article > Software Tutorial > How to refund Zhuanzhuan_Introduction to the process of applying for return and refund on Zhuanzhuan app
When shopping online, the issue of returns and refunds is crucial. As a second-hand trading platform, Zhuanzhuan also provides a complete return and refund mechanism. If you need to apply for a return or refund after purchasing goods on Zhuanzhuan, this article will introduce the return and refund process of Zhuanzhuan app in detail and help you solve the problems you encounter in return and refund.
1. First open the Zhuanzhuan app and click on the lower right corner to enter the [My] page.
2. Select [What I bought] here to view the purchased products.
3. Find the product you want to return and click [Apply for a Refund].
4. Just fill in the reasons for refund or return and submit.
Note: You must communicate with the merchant before returning a refund~
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