WeChat Video Account: Gradually Recycle the Private Message and Customer Service Functions of Medical Certification Accounts

According to news from this site on May 28, the "WeChat Video Creation Security Center" public account released an announcement on "The video account will recycle medical certification accounts, private messages and customer service capabilities" (below (referred to as announcement). According to the announcement, starting from June 1, WeChat Video Account will recycle some certified medical accounts to ensure the content security of the platform. At the same time, the video account will cancel the private message and customer service functions to strengthen the management and supervision of the platform. The announcement also pointed out that the WeChat video account will cooperate with relevant departments to jointly create a -Medical related entities, etc.) are used in illegal traffic drainage, online consultation and other scenarios.

Video account will gradually reclaim the private messaging and customer service functions of medical accounts

on May 28, 2024. The announcement also mentioned that the platform encourages medical creators to continue to publish professional, authoritative, safe and compliant medical science content on the basis of completing medical certification, and encourages creators to explain medical science content in person. , encourage creators to publish content that is highly relevant to their departments. In addition, since everyone's physical condition is different,

if you feel unwell, it is recommended to go to an offline medical institution for on-site treatment

. As of the current report, in April 2023, Douyin completed the adjustment of the private message and fan group interaction functions of all medical and health certified accounts (including institutions), including but not limited to closing the interaction between private messages and fan groups. Send messages, video calls, voice calls, create new groups and other functions. This adjustment aims to strengthen user privacy protection and build a healthy and positive community environment.

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