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According to news from this site on May 27, on May 24, Sony (China) Co., Ltd. reported the recall plan to the Beijing Municipal Administration for Market Regulation in accordance with the requirements of the "Interim Regulations on the Management of Consumer Product Recalls" and proactively recalled the products in September 2023. The number of Sony (SONY) brand high-resolution music players (models: NW-WM1AM2, NW-WM1ZM2) produced from April 8 to April 16, 2024 is 2,320 units.
For high-resolution music players within the scope of this recall, when "high gain output" is turned on, if the volume is adjusted to maximum, it does not meet the requirements of the GB4943.1-2022 standard. If used at the highest volume for a long time, hearing may be affected in extreme cases.
Sony (China) Co., Ltd. will carry out defective product recall work in the form of free software upgrades for consumers through Sony authorized repair stations to eliminate safety hazards. This website learned from the recall announcement that before obtaining the product recall, users should avoid turning on the "high gain output" and turning the volume to the maximum.
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