Home > Article > Software Tutorial > Where can I open Douyin’s messaging assistant? What should I do if my messaging assistant is missing?
In Douyin, the messaging assistant is an essential tool for interacting with your audience. It allows creators to view messages and notifications in a timely manner and better understand the needs of their fans. However, many users will have the message assistant disappear during use. In order to solve this problem, PHP editor Xinyi will introduce you in detail how to open the Douyin message assistant and provide solutions to related problems. This article will guide you step by step, allowing you to easily master the skills of using the message assistant, thereby improving the interactive experience with fans.
1. Where can I open Douyin’s message assistant?
1. Open the Douyin APP: First, you need to open the Douyin APP in your hand.
2. Enter the personal homepage: At the bottom of the Douyin homepage, find and click the "Me" button in the upper right corner to enter the personal homepage.
3. Find the message center: Under the personal homepage, find and click the "Message" button to enter the message center.
4. Open the Message Assistant: On the Message Center page, find and click the "Settings" button in the upper right corner, and then select "Message Assistant" in the drop-down menu.
5. Confirm that it is turned on: On the Message Assistant settings page, make sure that the Message Assistant is turned on. If it is not turned on, click the "Turn on" button.
2. What should I do if Douyin’s message assistant is missing?
1. Reopen Douyin: First, you can try to reopen Douyin APP to see if the message assistant reappears.
2. Check the APP version: Make sure your Douyin APP is the latest version. If not, please update to the latest version.
3. Clear cache: Sometimes, clearing the cache data of Douyin APP can solve the problem. You can find the Douyin APP in the settings of your phone and choose to clear the cache.
4. Restart your phone: If none of the above methods solve the problem, you can try restarting your phone and see if the Message Assistant appears.
5. Contact customer service: If the problem persists, you can contact Douyin’s customer service team for help.
Using the message assistant on Douyin allows you to better interact with your audience and view and reply to messages in a timely manner. With the above steps, you can easily open Douyin's messaging assistant and find solutions when you encounter problems. I hope this article can help you, and I wish you a happy creation on Douyin and share more wonderful works!
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