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HomeDatabaseMysql Tutorial手工生成HTML格式AWR遇到Bug 13527323解决实例

Oracle中的AWR报告是目前官方提供的最好的性能分析诊断工具。借助对于一个连续snapshot的分析,我们可以快速的获取到整体性能分析

Oracle中的AWR报告是目前官方提供的最好的性能分析诊断工具。借助对于一个连续snapshot的分析,我们可以快速的获取到整体性能分析指标,综合定位问题发生点。

任何Oracle版本中,我们都可能会遇到各种类型的Bug。发现Bug之后,和官方公布内容进行匹配确认,找到解决或者规避方法,是数据库使用者应该具备的一种能力。

1、环境介绍和故障发生

笔者在11.2.0.3环境下,生成巡检AWR报告,想查看业务高峰期作业负载情况。

SQL> select * from v$version;

 

BANNER

------------------------------------

Oracle Database 11g Enterprise Edition Release 11.2.0.3.0 - 64bit Production

PL/SQL Release 11.2.0.3.0 - Production

CORE    11.2.0.3.0      Production

TNS for IBM/AIX RISC System/6000: Version 11.2.0.3.0 - Production

NLSRTL Version 11.2.0.3.0 – Production

使用sqlplus命令行来进行报告生成过程,调用awrrpt.sql。

D:\>sqlplus /nolog

SQL*Plus: Release 11.2.0.1.0Production on 星期四 2月 27 09:07:02 2014

Copyright (c) 1982, 2010, Oracle.  All rights reserved.

SQL> @?/rdbms/admin/awrrpt.sql

Current Instance

~~~~~~~~~~~~~~~~

 

  DB Id    DB Name      Inst Num Instance

----------- ------------ -------- ------------

 1083126127 COGDB              1 cogdb

 

Specify the Report Type

~~~~~~~~~~~~~~~~~~~~~~~

Would you like an HTML report, or a plain text report?

Enter 'html' for an HTML report, or 'text' for plain text

AWR目前支持两个格式,html和text格式。text格式是从AWR的前身statspack中延续而来,格式简单、生成负载小,但是可读性不强。html格式是我们通常的选择。

但是,本次报告出错。

 

8

 

SELECT dbin.instance_number, d...

ERROR:

ORA-06502: PL/SQL: 数字或值错误 :  字符串缓冲区太小

ORA-06512: 在 "SYS.DBMS_WORKLOAD_REPOSITORY", line 919

ORA-06512: 在 line 1

 

Report written to awrrpt_1_9583_9584.html

报告生成失败,在目录上虽然有报告文件、也可以打开,但是生成文件不完整。

2、问题检查和确定

一般而言,客户端脚本和服务器端程序不匹配,通常是造成脚本执行的一个很重要的原因。比如:我们使用10g客户端的旧脚本,,调用11g服务器的新程序,是可能引起故障的。比较典型的就是还原数据字典的过程。
 

AWR生成脚本awrrpt.sql虽然是在客户端,但是只是负责参数数据收集和传入。生成AWR报告的关键程序是dbms_workload_repository包,awrrpt.sql并不直接和AWR数据字典打交道。所以,由于版本差异引起的问题,在这个案例上可能性是很低的。

为了预防万一,我们在服务器端进行报告生成。

[oracle@MISDB:~]$cd /tmp

[oracle@MISDB:/tmp]$sqlplus /nolog

 

SQL*Plus: Release 11.2.0.3.0 Production on Thu Feb 27 09:13:23 2014

Copyright (c) 1982, 2011, Oracle.  All rights reserved.

 

SQL> conn / as sysdba

Connected.

 

SQL> @?/rdbms/admin/awrrpt.sql

Current Instance

~~~~~~~~~~~~~~~~

  DB Id    DB Name      Inst Num Instance

----------- ------------ -------- ------------

 1083126127 COGDB              1 cogdb

 

Specify the Report Type

~~~~~~~~~~~~~~~~~~~~~~~

Would you like an HTML report, or a plain text report?

Enter 'html' for an HTML report, or 'text' for plain text

Defaults to 'html'

Enter value for report_type:

要求生成html格式报告,依然报错。

 

SELECT dbin.instance_number, d...

ERROR:

ORA-06502: PL/SQL: numeric or value error: character string buffer too small

ORA-06512: at "SYS.DBMS_WORKLOAD_REPOSITORY", line 919

ORA-06512: at line 1

Report written to awrrpt_1_9583_9584.html

这种场景的确是不正常的,而且由于代码加密的原因,我们也不能真的跟踪到line 919行。这个时候可能就需要求助于官方经验集合MOS。

经过查询,在MOS中有一篇对于Bug13527323的介绍,文章编号为: ORA-6502 generating HTML AWR report using awrrpt.sql in Multibyte characterset database (文档 ID 13527323.8)。
 
文章中,Oracle说在一些时候,使用awrrpt.sql脚本生成报告是会抛出错误ora-6502的。对应的影响版本为11.2.0.3,而且Oracle认为在12.1一下都可能发生错误。这个描述与当前笔者遇到的情况相同。
 

对于故障原因,Oracle解释是:In case of multibyte characters in SQL text, sometime AWR report generation fails with error ORA-6502. Also sending more than 4000 bytes of single varchar data to JDBC api's causes truncation of data. 
 
Rediscovery Notes:

 If html AWR report generation fails with ORA-6502 or generating

 AWR report using JDBC api's causes truncation of data then this bug

 as probably been rediscovered.

如果在SQL text中存在多种语言表示,那么在数据输出的时候,就会抛出异常ora-6502。

问题基本上就可以确定是这个了。那么怎么解决呢?对于策略,Oracle没有明确说补丁集合之类,只说这种情况比较偶然。

3、问题解决

虽然定位了问题,但是终究还是需要解决的。html格式存在问题,那么更简单的text格式是否不会抛出异常呢?

SQL> @?/rdbms/admin/awrrpt.sql

Current Instance

~~~~~~~~~~~~~~~~

  DB Id    DB Name      Inst Num Instance

----------- ------------ -------- ------------

 1083126127 COGDB              1 cogdb

 

Specify the Report Type

~~~~~~~~~~~~~~~~~~~~~~~

Would you like an HTML report, or a plain text report?

Enter 'html' for an HTML report, or 'text' for plain text

Defaults to 'html'

输入 report_type 的值:  text

Type Specified:                  text

 

最后结果成功生成:

 

Parameter Name                Begin value                      (if different)

----------------------------- --------------------------------- --------------

control_files                /home/oracle/controlfile/cogdb/co

                              /oradb/app/oracle/oradata/control

          ---------------------------------------------

Dynamic Remastering Stats              DB/Inst: COGDB/cogdb  Snaps: 9583-9584

                  No data exists for this section of the report.

          -----------------------------------------

 

End of Report

Report written to awrrpt_1_9583_9584.txt

 

确认报告内容也是完整的。在SQL Text部分,我们也的确发现了“多种语言”的情况。

 

-> Captured PL/SQL account for    0.0% of Total DB Time (s):          3,165

        Elapsed                  Elapsed Time

        Time (s)    Executions  per Exec (s)  %Total  %CPU    %IO    SQL Id

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