Yuma Ticket Assistant

What is Yuma Ticket Assistant?

Yuma Ticket Assistant is an AI that integrates with your Help Desk software to automate response drafting for customer tickets. Improve efficiency and support quality, increase customer satisfaction, and boost revenue.

How to use Yuma Ticket Assistant?

Yuma Ticket Assistant can be easily integrated with your Help Desk software, such as Zendesk or Gorgias. Once integrated, it analyzes incoming support tickets and drafts appropriate responses for your agents to review and send. It also offers features like conversation thread summarization, writing style customization, and multilingual support to enhance customer service.

Yuma Ticket Assistant's Core Features

AI Automated Response Drafting

Instruct Yuma

Custom Knowledge Base

Writing Style Customization

Conversation Thread Summarization

Multilingual and Auto-Translation

One-Click 'Reply & Close Ticket'

Help Desk Native Integrations

Shopify Integration

Yuma Ticket Assistant's Use Cases

Automate response drafting for customer support tickets

Improve support efficiency and quality

Increase customer satisfaction

Boost revenue

Yuma Ticket Assistant Support Email & Customer service contact & Refund contact etc.

Here is the Yuma Ticket Assistant support email for customer service: [email protected] . More Contact, visit the contact us page(https://yuma.ai/contact-us)