PolyAI

What is PolyAI?

PolyAI is a platform that offers customer-led voice assistants, allowing businesses to consistently deliver their best brand experience, achieve accurate resolutions, and uncover>

How to use PolyAI?

To use PolyAI, businesses can request a demo on the website. After contacting PolyAI, businesses can collaborate with the platform to co-create custom voice assistants tailored to their brand's specific needs. These voice assistants enable customer-led conversations, accurate resolution of customer inquiries, and provide game-changing insights for operational improvements and discovering opportunities.

PolyAI's Core Features

Customer-led conversations: The voice assistants empower customers to speak naturally, interrupt, ask questions, and dive in and out of different topics, simulating a real person interaction.

Accurate resolution: PolyAI voice assistants can fully resolve over 50% of all customer calls, rapidly improving resolution rates, accurately mapping to business rules, eliminating wait times with 24x7 availability, and freeing up human resources for higher-value tasks.

Drive insights & opportunities: By utilizing relevant>

Collaborative innovation: PolyAI collaborates with businesses to deliver innovative and customized voice assistant solutions typically within 6 weeks or less.

PolyAI's Use Cases

Bookings & Reservations

Call Routing

Authentication

Troubleshooting

Automated FAQs

Multilingual Account Management

Order Management

Billing & Payment

Personalized Service

Conversational Data & Insights

Zero Touch Resolution

PolyAI Support Email & Customer service contact & Refund contact etc.

More Contact, visit the contact us page(https://poly.ai/company/contact/)