Kore.ai

What is Kore.ai?

Kore.ai is a Conversational AI technology company that provides AI-optimized customer and employee experiences. They offer virtual assistants and process assistants powered by conversational AI to automate front-office and back-office interactions in various industries.

How to use Kore.ai?

To use Kore.ai, you can deploy their conversational AI-first virtual assistants and process assistants. These AI-powered assistants can be used in various industries and functions, such as banking, insurance, healthcare, retail, sales, marketing, finance, IT support, and HR support. They can be deployed across voice and digital channels to provide convenient, timely, and personalized service experiences for customers and employees. Kore.ai also offers a platform called XO Platform, which blends conversational AI and digital UX, to optimize customer and employee experiences.

Kore.ai's Core Features

Conversational AI-first virtual assistants and process assistants

XO Platform for blending conversational AI and digital UX

SmartAssist - AI-Native Contact Center as a Service

WorkAssist - AI-first collaborative workspace

Customer Experience Optimization (CxO)

BankAssist - Conversational banking

SearchAssist - Cognitive search with conversational support

HealthAssist - Enterprise Conversational AI for healthcare

AgentAssist - Real-time AI-powered agent assistance

RetailAssist - AI-Native Conversational Commerce Assistant

Employee Experience Optimization (ExO)

IT Assist - AI-powered assistant for IT support

HR Assist - AI-powered assistant for HR support

ProcureAssist - AI-Native Procurement Virtual Assistant

Kore.ai's Use Cases

Banking

Insurance

Healthcare

Retail

Telecom

Travel

Hospitality

Media & Entertainment

Utilities

Sales

Marketing

Finance

IT Support

HR Support

Agent Assistant

Customer Support

Kore.ai Support Email & Customer service contact & Refund contact etc.

More Contact, visit the contact us page(https://kore.ai/contact-us/)